1. Q: What are the primary products of your company? Our primary products include laser engraving machine, laser marking machines, laser cutting machines, laser welding machines, and laser spare parts.

2. Q: How can you guarantee that I have a good sale on this product? A: We offer professional technology and after-sale service.

3. Q: How can I get the best machine for me? A: You can tell us your working material and detail work by picture or video so that we can judge whether our machine can meet your need or not. Then we can give you the best model, depending on our experience. At the same time, you can send us the sample for testing.

4. Q: Which countries are your laser machinery sold to? A: Our laser machine are sold all over the world, such as in the United States, Mexico, Brazil, Australia, Singapore, Saudi Arabia, Turkey, India, Italy, UK, Germany, Poland, Spain, Romania and many other countries.

5. Q: What certificate has your company gotten? A: All of our laser marking machine have CE, ISO, and SGS

6. Q: How long is the delivery time? A: The laser marking machine will be delivered to you within 1-2 weeks after the order is confirmed.

7. Q: What can I do if the machine goes wrong? A: If confronted with such problems, please contact us asap and do not try to fix the machine by yourself or someone else. We will respond within 24 hours as quickly as we can to solve it for you.

8. Q: What’s the package? A: We have a 3-layer package. For the outside,we adopt a wood craft case. In the middle, the machine is covered by foam to protect it from shaking. For the inside layer, the machine is covered by a thickened plastic bag for waterproofing.

9. Q: Will the package be damaged during transportation? A: Our package considers all the damage factors and makes it safe, and our shipping agent has full experience in safe transportation. We have exported to 200 countries worldwide. So please don’t worry; you will receive the parcel in good condition.